Juniper Networks and citizenM Collaborate to Deliver Memorable Hotel Experiences with Personalized Engagement

2023年04月04日 17:22:57

打印 放大 缩小

citizenM adopts Juniper’s AI-driven wireless access, wired access solutions and firewalls to streamline IT operations and provide enhanced services to guests

SUNNYVALE, Calif.--(BUSINESS WIRE)--Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, today announced that citizenM, the award-winning ‘affordable luxury’ hotel and lifestyle brand, has selected Juniper’s full range of AI-driven Enterprise and Connected Security solutions, including wireless access, wired access and next-generation firewalls to deliver a modern hotel experience for its guests. By choosing Juniper®, citizenM is leveraging the benefits of Mist AI™ and a secure client-to-cloud experience to transform how guests sleep, work and relax, while reducing the time and effort required to setup and manage secure IT networks in numerous locations.

citizenM currently has 31 hotels globally and is pursuing major growth plans, aiming to operate 40 hotels in premier metropolitan locations and airports in Europe, Asia and the U.S. by 2024. With the increasing number of guests and its ambitious expansion strategies, citizenM needed a network that would scale with its digital transformation plans. The company turned to Juniper wireless access points driven by Mist AI™ to deliver better guest engagement, coupled with industry-leading Wi-Fi that is both predictable and reliable. In addition, Juniper Networks EX Series Switches provide high-performance, secure access to wired devices and Juniper next-generation firewalls effectively protect all hotel properties and the Amsterdam headquarters from cyber-attacks, while connecting them to the company’s cloud resources. Juniper has been citizenM’s networking provider and has also been named as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Wired and Wireless LAN Infrastructure for the 3rd year in a row, with top scores for ability to execute and vision.

With citizenM’s new network, guests can simply check in at a kiosk or via the brand’s award-winning mobile app, with an ambassador at hand to help if needed. A digital key is created and guests are on their way to their room quickly, typically in one minute. Once in their room, guests can control the room temperature, lighting and shades from an in-room Wi-Fi-enabled tablet or via the app, as well as accessing F&B menus, viewing city guide content and more. Guests can also seamlessly stream their apps, movies or games to a high-definition TV and share them with family and friends without increasing the risk of a threat, compromising them or the hotel network.

In addition to real-time, secure connectivity with personalized experiences for guests, the Juniper solution also simplifies the deployment and management of IT infrastructure and services across multiple, distributed properties. With Mist AI, zero-touch provisioning and automated workflows operated via the cloud, network setup is easy and quick. Mist AI proactively detects and fixes anomalies to expedite troubleshooting without the need for onsite resources. Additionally, ambassadors, duty managers and support staff at the hotel properties have fast, reliable access to their key hospitality and business applications, including property management, content management, physical security, payments, video and voice. Juniper Networks SRX Series Firewalls provide a full suite of traffic inspection and industry-leading threat protection capabilities while maintaining top performance. These capabilities effectively safeguard hotel guests, staff and their access to the internet and other digital assets.

Supporting Quotes:

“citizenM has re-defined hospitality by disrupting the traditional hotel model to give modern travelers an affordable luxury experience. A key pillar of our strategy is to provide guest service beyond expectations. We aim to anticipate our guests’ needs, continuously exceed their expectations and curate memorable experiences for them. We strongly believe that technology is the foundation and enabler of our transformation. We value Juniper’s innovative thinking and how AI can help us manage the network.”

- Bojan Pavicic, Director, Technology and Digital, citizenM

“Technology has become a critical element in the hospitality industry, as guest demands are changing and visitors are looking for more tailored service during their stay. citizenM adopts guest-centric technology that provides personalized experiences for its guests in a very seamless and simple way. Juniper Mist supports citizenM’s business objectives by enhancing connectivity with simplicity, providing analytical data and simple operations with proactive, low-maintenance troubleshooting, resulting in lower operational cost - but high value - in terms of the customer experience.”

- Gos Hein van de Wouw, Vice President, Enterprise, EMEA, Juniper Networks

Additional Resources:

  • citizenM: Success Story
  • 2022 Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure: View Report
  • Blog: When it Comes to Wired & Wireless Access, Juniper Mist is in the Driver’s Seat
  • 2022 CyberRatings Cloud Network Firewall Report
  • Follow Juniper Networks online: Facebook | Twitter | LinkedIn
  • Juniper Blogs and Community: J-Net

About Juniper Networks

Juniper Networks is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world’s greatest challenges of well-being, sustainability and equality. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

Juniper Networks, the Juniper Networks logo, Juniper, Junos, and other trademarks listed here are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.

Category – AI

责任编辑:admin

相关阅读

淘宝网友:zore/. 极乐
评论:八戒,别以为你站在路灯下就是夜明猪了

本网网友:念而不忘  7mr°
评论:我的优点:勇于认错;缺点:坚决不改。

凤凰网友:心悲 2/2start°
评论:再多各自牛逼的时光,也比不上一起傻逼的岁月!

猫扑网友:你猜补透╮
评论:真正的爱情,不是一见钟情,而是日久生情 人人都说我很听话,其实我只听自己的话。

腾讯网友:只傷身不傷心
评论:快开学了,学校,你得到的我的人却得不到我的心。

其它网友:流受ranmuy/
评论:吃东西不代表饿了,只是因为嘴巴寂寞

百度网友:寫不完的溫柔
评论:今天情人节出去玩,卖花的小姑娘拉着我:“大哥哥,买花吧,一看就知道你是花心的人”……

天猫网友:-旧流年 seven ||
评论:不怕事多,就怕多事。

网易网友:血统 FackEdison◎
评论:我愿意为你摘一颗星,只要你借给我足够高的椅子。

搜狐网友:㎜  安然失笑
评论:妈妈说不准我们早恋,没说我们不准结婚。