Rimini Street guarantees long-term service excellence for ClickSoftware licensees, delivering expert, timely support, flexibility and peace of mind
LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced the availability of Rimini Support™, Rimini Manage™ and Rimini Consult™ for ClickSoftware. The expanded solution enables Salesforce® ClickSoftware on-premises licensees to maximize the value of their mission-critical ClickSoftware investments beyond the announced End-of-Life date of December 31, 2023.
Rimini Street Expertly Extends the Life and Value of ClickSoftware for Perpetual License Customers
Rimini Street is registered as both a certified Salesforce® Consulting Partner and Salesforce MSP Partner. The company has earned a 4.85 rating on the Salesforce partner AppExchange, completed hundreds of individual projects for a global client list, and its full-time technical delivery team has earned over 50 Salesforce certifications.
As a certified consulting partner for Salesforce, Rimini Street’s ClickSoftware solutions provide licensees of the robust field service management system with tailored support, managed services, and professional services, and the ability to own and evaluate the future of their field services software roadmap.
“ClickSoftware delivers world-class field service functionality, and many customers have customized, robust deployments that they would like to continue utilizing for several years,” said David Rowe, chief product officer & EVP of global transformation at Rimini Street. “Rimini Street is pleased to build upon our partnership with Salesforce and extend our proven, award-winning support model and global capabilities to ClickSoftware licensees, ensuring they have a partner who can help stabilize and maximize their software investment for potentially years until they are ready to consider adopting Field Service in the Salesforce Service Cloud.”
Rimini Street’s ClickSoftware Solutions Offers Stability and Flexibility While Freeing Resources to Focus on Strategic, Innovative Projects
Trusted by globally recognized, leading organizations to provide customized support, products and services, Rimini Street continues to free clients’ limited time, talent, and resources to be reinvested in strategic, innovative projects that help strengthen competitiveness and growth well into the future.
Rimini Street’s ClickSoftware solutions adapt to evolving business needs and includes:
- Rimini Support™ for ClickSoftware – Expert software support by experienced, global software engineers, dedicated to resolving issues promptly and permanently through root cause analysis and fixes
- Rimini Manage™ for ClickSoftware – Managed services for organizations seeking to offload the complexities of ClickSoftware management while ensuring peak performance, cost optimization and risk mitigation. This allows organizations to reduce operational overhead, increase profitability, and redirect resources towards core business activities
- Rimini Consult™ for ClickSoftware – Expert professional services to optimize ClickSoftware implementations and identify opportunities for strategic enhancements. Experienced consultants work closely with clients to deploy strategic improvement, streamline processes and maximize the software’s value.
Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability and growth.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,200 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
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